There is a law saying that people with limited English proficiency are considered disabled and every company who get a subsidiary from Federal funds should provide an interpretation for a customer at no cost to them. Furthermore, Federal Law guarantees that language assistance is available at no charge to patients in clinics and hospitals. Section 44 of the IRS tax code provides a credit to eligible businesses to offset the expense of interpretation and translations needed for effective communication with customers and employees. For more information, please go to https://www.ada.gov/. With all these in mind and being community oriented, we both decided to establish a translation agency, named Glossa Global Translations. Borrowed from the Latin language and the Ancient Greek, Glossa means lingual structure, a collection of unfamiliar or unusual words needing interpretation. There are two ways, interpretation and translation. Interpretation is providing in person, by phone or video conversation for customer with limited English proficiency. Translation is providing services in a written form for example translating documents from one language to another. Our mission, in GGT, is to provide you with high quality of either one of these services and our professional interpreters are committed to meet even the highest of your demands. "Professionalism, Customer Satisfaction, Dedication, Impartiality & Confidentiality" is our promise to you and we are not satisfied until we meet your expectations. All of our translators are professionals who fluent in English and mostly native speakers of the requested language. Each of our interpreters has been carefully selected and trained to apply these standards at all times during medical, legal, business and personal appointments:Accuracy and Confidentiality ... Impartiality and Respect ... Cultural Awareness ... Professionalism and Role Boundaries ... Professional Development and Advocacy ...